Latest news

Crystal Legal Services Becomes Crystal Clear

Posted on: February 26th, 2015 | Author:

Crystal Legal Services, is proud to announce that we have been appointed Direct Marketing Association (DMA) accreditation.

The DMA is Europe’s largest professional body representing direct marketing, it aims to promote one-to-one marketing as a true exchange of value between business and customers. After going through the stringent assessments, Crystal Legal Services are delighted to be granted membership.

We have won over 10,000 mis-sold PPI cases and are now backed by the approval of the DMA that we are clear, open and transparent about all costs and processes and deliver what we promise to our clients.

Tony Shields, managing director, said “In an industry which doesn’t always receive positive press we’re proud to achieve DMA accreditation as a way of demonstrating the importance we place on acting professionally. It’s further piece of mind to our clients and partners that we adhere to the industry’s best practices in direct marketing.”

About THE DMA:

  • The DMA Code is the code of conduct to which all DMA members must work, on top of all legal requirements.
  • The DMA inspires to serve each customer with fairness and respect and, in consequence, to cultivate a profitable and successful commercial ecosystem.
  • Members must: Respect privacy, be honest and fair, be diligent with data and take responsibility.